Groups do not fail on the service. They fail on the order and the deadline.
A wedding party, an office, a family, a group of friends at a rental. Multi-person bookings are the most common mobile request and the one with the most moving parts, because they combine other people's schedules with somebody else's building. Almost all of the difficulty is decided before anyone is dispatched.
Most group days are built around something that will not move: photos, a ceremony, a flight, a meeting. Say what it is when you book. A schedule built backward from a fixed point behaves completely differently from one built forward from whenever everyone gets up.
Someone has to write down who goes first, second and last, and that someone should not be the provider on arrival. Order by who has to be ready earliest rather than by who asked first. Then tell the group what the order is, because a list nobody has seen is not a plan.
The room needs seating for whoever is waiting, outlets, and enough floor for someone to work without being stepped around. A suite that felt spacious empty does not stay that way with luggage, garment bags and a group in it. Look at the actual room with the actual number in mind.
One person, at the address, who will answer a phone. Not the person being seen at the moment someone calls from the parking garage. This single decision resolves most of the friction in a group booking.
How long a group takes depends on the headcount and what is being done, and the person being sent is the one who can answer it with your list in front of them. Ask directly when you book, and build the day on their answer rather than an estimate you made.
Tell us where it is, what you want done and how many people are being seen, and we will handle the rest of the logistics.
Get a Provider Sent OutRough details are fine. We will follow up on access, parking and what the room needs before anyone is dispatched.