What to Have Ready Before a Mobile Provider Arrives

Every mobile booking has two halves. The provider handles their half completely and arrives with it. Your half is access and a room, and almost every visit that starts badly starts badly there. None of this takes long to sort out, but it does need to be sorted before the day rather than on it.

Access, in the order someone will hit it

Where does the vehicle park, and is a permit, a code or a validated spot involved. Which entrance. Which floor and which unit. Is there a gate, a callbox, a front desk or a locked lobby, and who is responsible for getting someone through it. In a hotel or a managed building, check whether outside providers are allowed up at all before you book anything.

The seat and the space around it

For an IV visit, a chair or couch with an armrest, with room beside it for a stand and a small surface for supplies. For hair or beauty, a firm chair at working height rather than something low and soft. Either way, enough clear floor that someone can move around you without stepping over things.

Power, light and water

An outlet within reach of where the work is happening, so no cord crosses a walkway. Light good enough to see by, which for an IV means good enough to see a vein. Water available, because it is asked for constantly and is easier to have out than to fetch.

People, pets and noise

Decide where the dog goes before the doorbell rings, not after. Work out where children will be. If several people are being seen, agree an order in advance and pick one person to be the point of contact who will actually answer a phone.

Say what is unusual

Three flights and no elevator. A construction zone on the street. A building that locks the lobby at a certain hour. A room that has no outlet on the wall you had in mind. None of it is a problem when it is known in advance, and all of it is a problem when it is a surprise.

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